Returns&Refund Policy

At HarmonOver, we are dedicated to providing products that promote rejuvenation and well-being. We stand by the quality and effectiveness of our products and encourage you to use them consistently for at least 14 days to experience their full benefits. If, after 14 days, you are not satisfied with your purchase, you may request a return within our 60-day money-back guarantee period. To initiate a return, please contact us at harmonover@gmail.com.

Order Cancellation Policy

  • Orders can be changed or canceled within 24 hours of purchase.
  • After 24 hours, your order will have entered the processing phase, and modifications may no longer be possible.
  • If you cancel within the 24-hour window, refunds will be processed within 7 business days.

60-Day Money-Back Guarantee

We believe in the power of HarmonOver products and recommend giving them at least 14 days before considering a return. If, after this period, you are still unsatisfied, you may request a return within 60 days of your purchase. Please note:

  • Shipping fees (if applicable) are non-refundable.
  • To initiate a return, please contact us at harmonover@gmail.com or fill out the form on our Contact Us page.
  • To expedite the process, provide your Order Number, or the Name and Email Address used to place the order.

Shipping & Delivery

We strive to ensure timely delivery of your order, but please be aware that shipping and delivery delays beyond our control (such as courier issues, customs delays, or other unforeseen circumstances) may occur. HarmonOver is not responsible for lost, stolen, or delayed packages.

If you experience a problem with your delivery:

  • Please contact the courier service directly for assistance.
  • If you suspect your package is lost, stolen, or delayed, you may also reach out to us at harmonover@gmail.com, and we will do our best to assist.

Incorrect Shipping Address

  • Customers are responsible for providing the correct shipping address at checkout.
  • If an incorrect address is entered, you must notify us within 24 hours of placing your order.
  • If we are not notified within this timeframe, and the package is sent to the wrong address, you will not be eligible for a resend or a refund.

Damaged Items

We take great care in packaging our products to ensure they arrive in perfect condition. A product is considered damaged if it has a defect or is physically broken. Minor packaging damage (e.g., dented boxes) that does not affect the product itself is not considered damage.

If your item arrives damaged:

  • Contact us within 72 hours of delivery at harmonover@gmail.com with clear photos of the damage.
  • We will review your case and, if eligible, offer a replacement at no cost.
  • We do not refund, replace, or accept returns for items damaged due to normal use, wear and tear, or misuse.

Policy Updates & Customer Agreement

We reserve the right to modify this Refund & Shipping Policy at any time. It is the customer’s responsibility to review the most recent version before making a purchase.

By purchasing and continuing to use HarmonOver products, you acknowledge and accept the terms of this policy.

For any further assistance, please contact us at harmonover@gmail.com.